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PMO Leaders Ask: How Can We Maximize Our Resources' Performance?

Posted by Deborah Bigelow Crawford

Deborah Bigelow Crawford has more than 20 years of experience in business management and handles the operational and administrative functions of PM Solutions. Ms. Bigelow Crawford also serves as Co-CEO of the PM College®, PM Solutions' training division, where she is responsible for the fiscal management and quality assurance of all training and professional development programs. Prior to joining PM Solutions, she served as the Executive Director of the Project Management Institute (PMI), and was instrumental in providing the foundation and infrastructure for the exponential growth that the Institute has maintained over the last 10 years. In addition, she served as the Executive Director of the PMI Educational Foundation. Over the last decade, she has authored numerous articles in PM Network, Chief Project Officer, and Optimize magazines. Ms. Bigelow Crawford is also co-author of the book Project Management Essentials. She has presented a variety of papers as a speaker at international symposia and conferences, and is a member of the National Association of Female Executives and the Project Management Institute.

Some thoughts on the training needs of PMOs from the show floor at the PMO Symposium

The message we are hearing here from attendees at the PMO Symposium in Las Vegas is that the PMO is working well, but there continues to be a skills gap in project management generally.

With budgets tight and a shortage of the right skills, companies are looking within and asking themselves: “Are we helping our people maximize their potential?” And as always, there’s a ferment of interest in methods to help do more with less: thus the drive toward Agile project management.

Based on my conversations with many PMO leaders, I'd say that it isn't the basic skills of project management they lack, but the ability to communicate PMO value, act as change agents, and react nimbly to change that pose the most perplexing barriers to optimal performance.

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