How to Lead a Team

The course provides participants with techniques to improve upon their existing leadership style – making tweaks that can be applied immediately.

Understanding the people side of project management can be a challenge for the project manager who is either assigned to a new project or entering into the leadership of an existing project. It is expected that this project manager knows how to effectively manage a team, will understand the stakeholder expectations, and will know how to manage conflict. A project may be going well technically, but team members are at each other’s throats, customers are complaining that they don’t know what is going on, and resources are not available. It is enough to make the project manager just want to scream – HELP! How to have difficult conversations, select the right conflict resolution strategy and build a framework for how to resolve performance issues are key components of this advanced leadership course. This course is a how-to on effectively managing the people side of projects.


Participants will learn practical approaches to focus on the “soft skill” side of leading projects, both in the face-to-face and the virtual environments. The instructor will guide participants through self-assessment instruments to identify their leadership style, then use that assessment information to better manage conflict, stakeholders, communication, and difficult people management situations. The course provides participants with techniques to improve upon their existing leadership style – making tweaks that can be applied immediately.

At-a-glance

Delivery: Instructor-Led Training
(Virtual or On-site)

Course Length: Virtual: Four 3.5-hour sessions; Onsite: 2 days

Professional Development Units (PDUs): 14 (14 Power Skills)

Download Virtual Full Course Description

Key Outcomes

  • Assess your leadership style and how to apply other styles when required
  • Assess team performance and identify ways to resolve team performance issues
  • Describe conflict resolution techniques and when they should be used
  • Develop a plan for coping with difficult stakeholders
  • Create plans for better communication
  • Recognize ways to adjourn a high-performing team

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